Purpose of The Whistleblowing Policy

The Whistleblowing Policy directly supports Gibraltar BSN Life Berhad's Core Values and Corporate Code of Ethics and Governance. Gibraltar BSN Life's principles of “Worthy of Trust” and “Winning with Integrity” entail that we remain consistent and honest in our dealings with others and strive to treat people with trust and mutual respect while maintaining transparency.

This policy aims to:

  • Ensure that staff and stakeholders are able to raise concerns regarding any illegal conduct or malpractice and to have such concerns properly investigated

  • Encourage staff and stakeholders to disclose any wrongdoing, unethical business behaviour and/or professional behaviour that may adversely impact the company and/or be detrimental to other staff and stakeholders of the company

  • The anonymity of the whistleblower will be maintained throughout the whistleblowing process to protect him/her from any retaliation for reporting violations or suspected violations.

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Evidence Needed Before Investigation

  • Must make a report in good faith

  • Should provide, orally or in writing, information regarding the type of activity, or conduct constituting, to identify person(s) suspected of being involved, when it occurred and who was affected

  • Must have firsthand knowledge of facts disclosed in report

  • Should not be discouraged from making a report because they are unsure as to whether there is sufficient evidence to support their allegations

Disclosure of Reportable Activity

All disclosures of information can be made to any of the following contacts via mail or email:

  • Chairman, Audit Committee
    Gibraltar BSN Life Berhad
    Level 21, Mercu 2, 
    ​KL Eco City,
    No. 3, Jalan Bangsar, 
    59200 Kuala Lumpur
  • Prudential’s Ethics Office
    Global Business Ethics & Integrity

    1800-88-5523

    www.tnwinc.com/Prudential
  • Mr. Roslin Bin Asther
    Business Ethics Officer
    Gibraltar BSN Life Berhad
    Level 21, Mercu 2, 
    ​KL Eco City,
    No. 3, Jalan Bangsar, 
    59200 Kuala Lumpur

    roslin.asther@gibraltarbsn.com
  • Head of Internal Audit
    Gibraltar BSN Life Berhad
    Level 21, Mercu 2, 
    ​KL Eco City,
    No. 3, Jalan Bangsar, 
    59200 Kuala Lumpur
  • Chief Compliance Officer
    Gibraltar BSN Life Berhad
    Level 21, Mercu 2, 
    ​KL Eco City,
    No. 3, Jalan Bangsar, 
    59200 Kuala Lumpur
  • Head of Legal
    Gibraltar BSN Life Berhad
    Level 21, Mercu 2, 
    ​KL Eco City,
    No. 3, Jalan Bangsar, 
    59200 Kuala Lumpur
Note: For mail-ins, kindly indicate "Strictly to be Opened by Addressee Only" on the envelope.