Gina

According to a 2021 report, Malaysia leads Southeast Asia with the highest percentage of digital consumers with 88% of the country’s population of 15 year olds and above being digital consumers. Nevertheless, online insurance is a relatively new concept to Malaysians. It involves dealing directly with the insurance provider to buy an insurance plan without an intermediary. Since insurance is an important part of financial protection, here are some reasons why you should get online insurance and how it may benefit you. ​ Convenient Online insurance is quick and hassle-free. As the insurance

Insurance can be confusing. Questions can come in many forms. What insurance is right for me? How do I make a claim? How to make a nomination? A Google search may not always be enough as insurance plans can vary due to fitting different needs. Queries can be personal. So customers turn to insurance Customer Care. Even then, their problems might not end there. Here are some of the top problems faced by customers in insurance Customer Care. a) Limited working hours Working customers are usually busy during these hours and may have to use their break time to reach out.  b) Slow response