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ANNOUNCEMENT - Closure of Kota Kinabalu Branch

21 Oct 2020
Gibraltar BSN

Dear Valued Customers and Business Partners, 

In line with the Conditional Movement Control Order, please be informed that our Kota Kinabalu branch will be closed until further notice. The rest of our branches across Malaysia remain open to serve you from 8:30am-5:30pm on their respective working days. 

We are still here for you. Please reach out to us via electronic communication on the following channels:

  • For policy or claims related enquiries, email us at
  • To obtain information on branch locations, list of panel hospitals, performance of investment-linked funds, or download forms, please text +603-2299 2477 to engage GINA, our automated ChatBot.  
  • To check on your policy information, please access our Customer Web Portal at our website

We urge you to stay home and abide by the Government’s directives during this time. Please maintain good personal hygiene and seek immediate medical attention if you are unwell. 

Keep calm and stay safe!