ANNOUNCEMENT – Update for Our Customers in Sabah 

Dear Valued Customers, 

In view of the recent surge of Covid-19 cases in Sabah, we strongly encourage our customers in Kota Kinabalu to stay home and connect with us via electronic communication on the following channels:

• For policy or claims related enquiries, email us at customerservice@gibraltarbsn.com.
• To obtain information on branch locations, list of panel hospitals, performance of investment-linked funds, or download forms, please WhatsApp +603-2298 2477 to engage GINA, our automated ChatBot.  
• To check on your policy information, please access our Customer Web Portal.

The safety and well-being of our customers and employees is important to us. We ensure that all our branches observe strict compliance to the SOP issued by the Ministry of Health and that our premises are regularly sanitised. 

We urge all our customers to take extra precautionary safety measures such as wearing a mask and maintaining social distancing at all times during this pandemic. Do maintain good personal hygiene and seek immediate medical attention if you are unwell. 

Keep calm and stay safe.