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ANNOUNCEMENT - Our Operating Hours are Back to Normal

10 Jun 2020
Gibraltar BSN Our Operating Hours are Back to Normal Announcement

Dear Valued Customers, 

We are pleased to announce that all our nationwide branches are open to serve you from 8:30am-5:30pm on their respective working days. 

Safety and health precautionary measures are still implemented at our branches for your safety. Visiting customers are advised to wear masks, adhere to social distancing rules, and follow other safety protocols measures advised by our branch personnel. 

If you prefer to reach us on electronically, we are available on the following channels:

  • For policy or claims related enquiries, email us at
  • To obtain basic information on branch locations, list of panel hospitals, performance of investment-linked funds, or download forms, please WhatsApp +603-2298 2477 to engage GINA, our automated ChatBot.  
  • To check on your policy information, please access our Customer Web Portal.

We look forward to serving your needs!