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Temporary Closure of Sibu Branch

22 Apr 2021
Gibraltar BSN Temporary Closure of Sibu Branch Announcement

Dear Valued Customers and Business Partners,

In line with the Conditional Movement Control Order, please be informed that our Sibu branch will be temporarily closed from 23 April 2021 until further notice. The rest of our nationwide branches remain open from 8:30am-5:30pm on their respective working days. Please click here for their locations.

We strongly encourage all our customers to stay home and keep in touch with us via electronic communication.

We are still here for you. You can reach us on the following channels:

  • For policy or claims related enquiries, Live Chat with us at or email us at
  • To obtain basic information on branch locations, list of panel hospitals, performance of investment-linked funds, or download forms, please text +603-2299 2477 to engage GINA, our automated ChatBot. 
  • To check on your policy information, please access our Customer Web Portal here.

We urge you to stay home and abide by the Government’s directives during this time. Please maintain good personal hygiene and seek immediate medical attention if you are unwell.

Keep calm and stay safe!