Terms of Use

Information you should be aware of while using our website.

General

This website and the services herein are operated, administered, maintained and developed by Gibraltar BSN. The terms “Gibraltar BSN”, “we”, “us”,  “our” or GBSN refer to Gibraltar BSN Life Berhad and its affiliate companies. An “affiliate company” refers to any of GBSN’s related company or associated company.  

By accessing this website (the "GBSN Website") and using its content, you acknowledge and you agree that you have read and understood the following Terms of Use and you agree to be bound by them. 

 

Confidential Information

You hereby confirm that you have read, understood and agreed to be bound by the Gibraltar BSN Privacy Statement and the clauses herein, as may relate to the processing of your personal information. For the avoidance of doubt, you agree that the said Privacy Statement shall be deemed to be incorporated by reference into this Terms of Use.

It is our policy to respect the privacy of any information disclosed by you pursuant to your access of this website and use of the services herein ("Confidential Information"). Accordingly, we will neither edit nor disclose your Confidential Information unless we are required to do so in accordance with any legislation, laws or regulations, to protect our rights and property, enforce any provision in this Terms of Use, to provide you with the services herein, respond to any claim that the content violates the rights of another person or as otherwise provided herein.

Notwithstanding the above, we may from time to time disclose your Confidential Information (only in aggregate or demographic form) to our third party vendors, advertisers, affiliates or other relevant parties for their records. Further information on how we value your privacy and strive to safeguard your Confidential Information in compliance with the laws of Malaysia is provided for in our Privacy Statement.

 

Privacy Clause

You hereby confirm that you have read, understood and agreed to be bound by the Gibraltar BSN Privacy Statement and the clauses herein, as may relate to the processing of your personal information. For the avoidance of doubt, you agree that the said Privacy Statement shall be deemed to be incorporated by reference into this Terms of Use.

In the event you provide personal and financial information relating to third parties, including information relating to your next-of-kin and dependents, for the purpose of opening or operating your policies with us or otherwise subscribing to our products and services, you (a) confirm that you have obtained their consent or are otherwise entitled to provide this information to us and for us to use it in accordance with this Terms of Use; (b) agree to ensure that the personal information of the said third parties is accurate; (c) agree to update us in writing in the event of any material change to the said personal; and (d) agree to our right to terminate this Terms of Use should such consent be withdrawn by any of the said third parties.

We reserve the right to amend this privacy clause from time to time at our sole discretion and shall provide prior notification to you in writing and place any such amendments on our websites and/or by placing notices at our corporate office or at prominent locations within our branches.

 

No Duty to Update

All content on the GBSN Website is published as of its date only. We assume no responsibility to update or amend.

 

Intellectual Property Rights 

All content of the GBSN Website is a copyright of GBSN with all rights reserved. All rights in the pages, site content and arrangement are owned by GBSN. You are prohibited from copying, modifying, displaying, distributing, transmitting, redelivering through the use of "framing" technology, publishing, selling, licensing, creating derivative works or using any site content for any purpose without the prior written approval of GBSN. 

All intellectual property rights in GBSN Website including any logo, brand name, image, design and other materials that appear as part of the GBSN Website content are copyrights and trademark owned and controlled by GBSN. 

Nothing on the GBSN Website platform should be construed as granting, by implication, estoppel or otherwise, any license or right to use any intellectual property relating to GBSN Website, without the prior written consent of GBSN. 

GBSN prohibits the use of any logo, brand name, image, design and other materials that appear on the GBSN Website as part of a link to or from any website unless GBSN approves such link in advance and in writing. Fair use of GBSN’s intellectual property requires proper acknowledgment.

 

No Warranty

All content on the GBSN Website, including but not limited to graphics, text and hyperlinks or references to other sites, is provided on an "as is" basis without warranty of any kind, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement and freedom from computer viruses or other harmful components. 

We do not warrant the adequacy, accuracy, reliability or completeness of any information on the GBSN Website and expressly disclaim any liability for errors or omissions therein. 

We do not warrant that the functions of the GBSN Website will be uninterrupted and/or error-free, that defects will be corrected or that the GBSN Website or the server that makes it available are free from computer viruses or other harmful components.

 

Limitation of Liability

We expressly disclaim any liability, whether in contract, tort, strict liability or otherwise, for any direct, indirect, incidental, consequential, punitive or special damages arising out of or in any way connected with your access or use or inability to access or use the GSBN Website or reliance on its content, or use of its material, or any failure of performance, interruption, defect, delay in transmission, computer viruses or other harmful components, or line or system failure associated with the GBSN Website, regardless of our knowledge thereof.

 

Hyperlinked and Referenced Websites

Certain hyperlinks or referenced websites on the GSBN Website may for your convenience forward you to third parties’ websites, which generally are recognized by their top level domain name. Their content has not been investigated or analysed by us, and we do not warrant the adequacy, accuracy, reliability or completeness of any information on hyperlinked or referenced websites. We further do not warrant that the hyperlinks or referenced websites are free from viruses and expressly disclaim any liability for any and all of their content and damages resulting from its use.

GBSN is not in any way responsible for the content of any site owned by a third party that may be linked to its internet sites by hyperlink, whether such hyperlink is provided by GBSN or by a third party.

Users and sites may include a link to GBSN internet site only by pointing to its homepage and only if any discussion of GBSN is truthful and not misleading. GBSN makes no representations whatsoever about any other internet site which you may access through this website. When you access a non-GBSN internet site, please understand that it is independent, and that GBSN has no control over the content on that internet site. In addition, a link to a non-GBSN internet site does not imply that GBSN endorses or otherwise accepts any responsibility for the content, or the use, of the linked internet site.

By using the GBSN Website, you also agree to abide by the proprietary guidelines set forth at any website accessed or hyperlinked to through the GBSN Website.

 

Local Legal Restrictions

The GBSN Website is not directed to any person in any jurisdiction where (by reason of that person's nationality, residence or otherwise) the publication or availability of the GBSN Website is prohibited. Persons in respect of whom such prohibitions apply must not access the GBSN Website.

 

Reservations of Rights

We reserve the right to replace, change, modify, add to, or remove portions of the Terms of Use at any time.

 

Jurisdiction, Severability

Any action arising out of these terms or GBSN Website shall be litigated in, and only in, courts located in Malaysia, and you agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.

In the event that any of these terms is held unenforceable, the validity or enforceability of the remaining terms will not be affected.

 

Disclaimers

To the fullest extent permissibly by applicable laws and regulations:

All content which is available on this GBSN Website and the services herein are provided on an "as is" and "as available" basis and while we shall take reasonable measures to ensure that the content herein or any portion thereof are, as for as possible, accurate, complete, current and true, we expressly disclaim all liability for any acts, errors, omissions or inadequacies in the content herein or any portion thereof.

We also disclaim any and all liability for the information provided by or links to third party websites or for any acts and omissions of third party in connection with or related to this website or the content.

Further, we do not make and/or give any kind of warranty, whether express, implied or statutory, including but not limited to warranties of merchantability, usefulness, suitability or fitness for a particular purpose, comprehensiveness, currentness, accuracy, satisfactory quality, reliability, title and/or non-infringement of third party rights.

We also do not warrant that this website, the services herein and the content will meet your requirements, be uninterrupted, free from errors or any identified defect will be corrected, timely, secure, free from viruses or other contaminating or destructive properties or that no damage will occur to your computer system or from any delay or error in any transmission or communication pertaining to your access and use of this website, the services herein and the content.

The content are strictly meant for your reference and information only, and shall not, at any time whatsoever, be assumed or deemed to be intended for any business or commercial purposes or to constitute an offer or solicitation and/or the giving of advice in respect of investment, financial or banking services by us and/or any of our affiliates and business partners. You are therefore advised to obtain independent professional advice at all times and verification of the said content before making any decisions based on the same.

You are solely responsible for making your own assessment when accessing and using this website, the services herein and the content and you agree that your access and use thereof shall be at all times at your sole risk.

Notwithstanding the generality of these Terms of Use, we shall not, at any time whatsoever, be liable to you or any other person for any damage or loss suffered (including all direct, indirect, special or consequential damages, economic loss, loss of profits or loss of opportunity) arising from any interruption or unavailability of this website, the services herein and/or the content and/or your access to and use of the same for whatever reason.

We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.

We reserve the right to modify, suspend, terminate or discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this disclaimer, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of this disclaimer, our website and the use of our website.

We may revise this disclaimer from time to time.

The revised disclaimer shall apply to the use of our website from the time of publication of the revised disclaimer on the website.

For the latest updated information, you can contact us at 1300 22 6262 or email us on customerservice@gibraltarbsn.com.

 

Waiver

In the event that we fail or neglect to enforce any provision or remedy under this Terms of Use for whatever reason, we shall neither be construed as having waived our rights to enforce the same nor as having waived our rights to any continuing, succeeding or subsequent breach of the same or any other provision in this Terms of Use.

 

Miscellaneous

We reserve the right and sole discretion to modify (including limit, replace or delete) this website, the services herein and the content or any portion thereof as well as to terminate or restrict your access and/or use of the same at any time. Pursuant thereto, where we believe that such modifications are substantial or materially affect your access and use of the same, we shall notify you of such modifications by notice, among others, displayed on this website before the said modifications come into effect, except where circumstances beyond our control limit our ability and efforts to do so.